Overview
LeadLoop is operated by Apex AI Solutions. LeadLoop provides managed lead recovery, CRM visibility, missed-call workflows, quote-intake follow-up, email communication, and SMS communication where carrier approval and client setup are active.
Managed service
LeadLoop is not a public self-serve signup product. Apex AI Solutions reviews requests, configures client workflows, and manages advanced settings for each client dashboard.
SMS use
SMS messages sent through LeadLoop are transactional or follow-up related. They may include missed-call replies, quote request acknowledgments, follow-up about an open request, owner replies, and reactivation messages to past customers when appropriate.
Consent and message frequency
SMS consent is optional. Forms can be submitted without opting into SMS, and SMS consent is not required to purchase services. When you choose to opt in through a separate SMS consent checkbox, Apex AI Solutions or the applicable LeadLoop client may send text messages about that request. Message frequency may vary based on the conversation and workflow. Message and data rates may apply.
Opt-out and help
You can reply STOP to opt out of SMS messages. You can reply HELP for help or contact dave@getapexai.co. If you opt out, LeadLoop records that preference and suppresses future automated SMS follow-up where applicable.
Carrier approval and availability
SMS availability depends on Twilio, carrier approval, toll-free verification, number setup, and applicable messaging rules. Voice, email, forms, CRM routing, and dashboards may remain available while SMS approval is pending.
Contact
Questions about these terms can be sent to dave@getapexai.co.